Let’s face it, we are overwhelmed. We process every day than we did just a few years ago, and it’s not slowing down. Our information comes from more sources than ever (phone, cell phone, e-mail, voice mail, faxes, conference calls, meetings, and many more…see my previous post with some snappy graphics of this). In addition we are expected to do more with less, be accessible 24/7 and respond immediately…to everything. The result...

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